Lead Operations Manager

3 weeks ago


Tampa, Florida, United States Gracepoint Full time

Job Title: Lead Operations Manager

About Us:

Gracepoint is a leading provider of mental health services, dedicated to delivering exceptional care and support to our clients.

Job Summary:

We are seeking an experienced Lead Operations Manager to join our team. As a Lead Operations Manager, you will be responsible for overseeing the day-to-day operations of our program, supervising staff, and ensuring compliance with regulatory requirements.

Key Responsibilities:

  • Supervise and mentor staff to ensure high-quality care and service delivery.
  • Develop and implement operational plans and strategies in collaboration with internal teams.
  • Manage program budgets, including financial planning and reporting.
  • Ensure adherence to company policies, procedures, and regulatory standards.
  • Perform other duties as assigned by management.

Requirements:

  • Master's degree in a related field (e.g., psychology, social work).
  • At least 3 years of experience in program supervision or management.
  • Proven track record of success in staff supervision and development.
  • Strong leadership, communication, and problem-solving skills.
  • Bachelor's degree in a related field and 5 years of experience may be considered.

Benefits:

  • Competitive salary: $70,000 - $85,000 per year.
  • Fully paid training and coaching programs.
  • Ongoing education and professional development opportunities.
  • A supportive work environment with a focus on teamwork and collaboration.
  • Opportunities for advancement and career growth.

Work Environment:

  • A secure facility with a 24-hour care environment.
  • A fast-paced, dynamic work setting with a focus on critical thinking and decision-making.
  • May be required to stand for extended periods or for the entire work shift.
  • A climate-controlled office environment with frequent interaction with clients.


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