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LifeCafe Operations Manager
2 months ago
The LifeCafe Manager is responsible for the overall success of the LifeCafe, overseeing financial management, team leadership, and customer service. This role requires a strong leader who can drive business growth, manage operations, and deliver exceptional customer experiences.
Key Responsibilities- Financial Management: Maintain accurate Profit and Loss statements, budgets, and cost controls to ensure financial goals are met.
- Team Leadership: Manage and develop a high-performing team by training, mentoring, and assessing team members to drive continuous growth and excellence.
- Customer Service: Respond to customer inquiries, comments, and concerns in a professional and efficient manner, ensuring a positive customer experience.
- Operations Management: Oversee all aspects of cafe operations, including inventory management, payroll, and safety protocols.
- Education: High School Diploma or equivalent.
- Certifications: ServSafe Certification or equivalent, CPR/AED certification within the first 30 days of hire.
- Experience: 2 years of management and leadership experience, or a college degree in culinary, business, or a related field.
- Skills: Experience driving operations and financial performance, fast casual restaurant or full-service experience.
Life Time Fitness is a dynamic and inclusive organization committed to creating a workplace that values diversity, equity, and inclusion. We strive to be an equal opportunity employer, recruiting, hiring, training, and promoting based on merit and qualifications.