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Sales Operations Specialist

2 months ago

Atlanta, Georgia, United States Marriott International Inc Full time
Position Overview:

The Sales Coordinator plays a crucial role in the Sales & Marketing department by performing essential administrative tasks that facilitate the sales process. This position involves a variety of office duties, including organizing documents, managing communications, and supporting the sales team in achieving their objectives.

Key Responsibilities:
  • Execute general office tasks to assist the Sales & Marketing team, such as filing, emailing, typing, faxing, and copying.
  • Prepare and manage sales-related documentation throughout the sales cycle, including proposals, contracts, and event orders.
  • Enhance brand visibility both internally and externally.
  • Compile materials and create information packages, including brochures and promotional content.
  • Utilize effective sales techniques to maximize revenue while ensuring guest loyalty to the brand.
  • Input, retrieve, and verify information in sales-related software, including commissions and leads.
  • Address guest inquiries regarding property services, including operational hours, rates, and special events.
  • Act as the primary contact for clients, responding to their questions and requests via phone and email.
  • Adhere to company policies and maintain a professional appearance while ensuring confidentiality of sensitive information.
  • Welcome and acknowledge all guests, anticipating their needs and expressing genuine appreciation.
  • Communicate effectively with colleagues and guests, preparing accurate written documents and answering calls with professionalism.
  • Foster positive working relationships within the team, supporting collective goals and addressing employee concerns.
  • Comply with quality assurance standards and expectations.
  • Perform physical tasks, such as moving and lifting objects weighing up to 10 pounds.
  • Complete other reasonable job duties as assigned by supervisors.
Preferred Qualifications:

Education: High school diploma or equivalent.

Related Work Experience: Minimum of 1 year in a related role.

Supervisory Experience: None required.

License or Certification: Not applicable.

Marriott International is committed to creating a diverse workforce and fostering an inclusive culture. We uphold non-discrimination principles and support various protected statuses in accordance with applicable laws.

At W Hotels, we strive to ignite curiosity and expand horizons, offering a unique experience that redefines luxury. Our culture is centered around a spirit of innovation and a commitment to exceptional service.