Customer Service Representative
3 weeks ago
At Sound Credit Union, we're committed to making a positive impact in our community and providing exceptional service to our members. As a Customer Service Representative in our Olympia, WA branch, you'll play a key role in helping us achieve this goal.
As a Teller (Member Service Representative), you'll be responsible for performing routine financial transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing. You'll also be expected to assist members with their financial needs and provide excellent customer service.
To be successful in this role, you'll need to have a strong customer service background, with experience in cash handling and retail sales. You'll also need to be able to travel between branches, as needed, and be willing to work a variety of shifts, including Saturdays.
In addition to your customer service skills, you'll need to have a high school diploma or equivalent and be able to pass a background check. You'll also need to be bondable and able to secure or maintain employment authorization.
We offer a competitive salary range of $20.00 - $22.50 per hour, depending on your experience and education. You'll also be eligible for a range of benefits, including 100% employer-paid premiums for medical, dental, and vision insurance, as well as a 401(k) match and paid time off.
We're proud to be an Equal Opportunity and Affirmative Action employer, committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age, or any other protected status.
About Sound Credit UnionSound Credit Union (Sound) was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.
We're committed to providing our members with exceptional service and support, and we're looking for talented individuals like you to join our team. If you're passionate about helping others and providing excellent customer service, we encourage you to apply for this exciting opportunity.
Why Work with UsWe believe that our employees are our greatest asset, and we're committed to providing a supportive and inclusive work environment. We offer a range of benefits, including:
- 100% employer-paid premiums for medical, dental, and vision insurance
- A 401(k) match and paid time off
- Up to 4% 401(k) match
- Three weeks paid time off (PTO) accrued annually
- Up to 40 hours of employer-paid Work/Life Balance time, awarded annually
- 10 employer-paid Federal Holidays every year
- Up to $1,000 annual bonus when the Credit Union meets its goals
- Up to $50/month gym/lifestyle reimbursement
- Up to $5,000/year Tuition Assistance Program
- Incentives for multilingual speakers
- Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services
- Free and/or discounted banking services and loans
- Employee Charitable Matching Program
- Free ORCA pass
We're proud to be an Equal Opportunity and Affirmative Action employer, committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age, or any other protected status.
Join us in our mission to make a positive impact in our community and provide exceptional service to our members. Apply today to become a Customer Service Representative with Sound Credit Union
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