Customer Service Representative
2 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at FYZICAL Ocoee. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our clients.
Responsibilities- Patient Scheduling and Coordination: Handle patient scheduling, appointments, and multi-phone line management to ensure timely and efficient service.
- Communication and Data Management: Gather new patient data, track referrals, and disseminate information to patients and physicians.
- Administrative Support: Collect payments, verify insurance, and manage mail distribution to maintain a well-organized and efficient office environment.
- Team Collaboration: Work closely with the office manager and clinicians to ensure smooth scheduling and patient arrival.
- Education and Experience: High school diploma or equivalent and valid driver's license with reliable transportation.
- Skills and Qualities: Excellent communication and multitasking skills, attention to detail, positive attitude, and strong integrity.
We offer a dynamic and supportive work environment, opportunities for advancement, and a chance to be part of a top-rated team. If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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