Program Scheduler Lead

3 weeks ago


Torrance, California, United States VITAS Healthcare Full time
Job Title: Sr Program Scheduler

At VITAS Healthcare, we are seeking a highly experienced and skilled Sr Program Scheduler to join our team. As a Sr Program Scheduler, you will play a critical role in ensuring the admissions process is upheld and trained in accordance with our operational standards and guidelines.

Key Responsibilities:
  • Leadership: Exceed performance and expectations of a Program Scheduler and complete the referral and admissions processes to coordinate the admission of eligible patients.
  • Strategy: Support the Admission Manager, Admissions Resources, Program Staff, and Program Leadership Team with VITAS initiatives.
  • Customer: Advocate for internal and external relationships to maintain positive customer experience and ensure continued referrals.
  • Workforce: Oversight and ensured adherence to standards in the areas of Program Scheduler performance, Operations, and Results.
Qualifications:
  • Current experience as a VITAS Healthcare Program Scheduler or Admissions Coordinator for a period of no less than 24 months.
  • Current experience as a VITAS Healthcare Program Scheduler trainer preferred.
  • Manager recommendation required.
  • Ability to function as a proficient and experienced Program Scheduler and fulfill all duties and responsibilities without constant oversight.
  • Experience with training, directing or overseeing others in learning new processes.
  • Experience with supervising the Admissions process under the guidance of the Admissions Manager.
  • Understanding of effective teaching tools and methods.
  • Must possess strong communication skills, good listening skills, accountability.
  • Must possess excellent organizational and time management skills.
  • Ability to travel as requested.
Education:
  • High school diploma, or equivalent.
  • Associate degree or higher in healthcare related field preferred.
  • Bilingual preferred.

EOE/AA M/F/D/V


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