Aerospace Customer Support Specialist

3 days ago


Lewisburg, Tennessee, United States Butler America Aerospace LLC Full time

**Company Overview:**

Butler America Aerospace LLC is a leading provider of aerospace solutions. Our mission is to deliver exceptional customer service while ensuring the highest level of product quality.

Job Description:

We are looking for a skilled Customer Service Representative to join our team. As a customer-facing representative, you will be responsible for answering incoming calls, responding to customer emails, and routing calls to appropriate resources.

Responsibilities:

  1. Answer incoming calls and respond to customer emails in a timely and professional manner.
  2. Route calls to appropriate resources while documenting all call information according to standard operating procedures.
  3. Enter accurate ordering information into our company system.
  4. Comfortable working in fast-paced environments with strong time management and organizational skills.

Requirements:

  • H.S Diploma/GED.
  • Able to analyze unlike information and draw conclusions/recommendations.
  • Strong verbal, written, and inter-personal communication skills.
  • High degree of self-motivation to address and improve business needs.
  • Sense of urgency, self-initiative, commitment, and sense of ownership.

Benefits:

  • 401K, medical, dental, and vision insurance.
  • Sick time as applicable to state law.


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