Bilingual EAP Counselor in French

2 weeks ago


Raleigh, North Carolina, United States Workplace Options Full time
Job Overview

About Us:

Established in 1982, Workplace Options (WPO) stands as the foremost independent provider of comprehensive wellbeing solutions. Our tailored programs and extensive global network of qualified professionals empower individuals to enhance their health, happiness, and productivity in both personal and professional spheres. Serving over 75 million individuals across more than 116,000 organizations in 200 countries, we are a trusted partner for 51% of Fortune 500 companies. At WPO, you will be part of a dedicated team focused on advancing employee wellbeing worldwide.

Current Position: EAP Counselor

Location: Remote or Hybrid (within the US)

Experience Required: A minimum of 1 year of direct counseling experience in French.

Key Responsibilities:

  • Deliver single-session telephonic and video counseling, providing immediate support and crisis management in a professional and ethical manner while ensuring client confidentiality.
  • Conduct thorough assessments to determine suitability for short-term counseling.
  • Effectively manage high-risk calls and collaborate closely with at-risk individuals.
  • Refer clients to external resources or internal WPO services as part of our holistic care approach.
  • Develop clear and concise treatment plans in collaboration with clients.
  • Maintain accurate clinical documentation within the case management system.
  • Perform any additional duties relevant to the role as assigned by management.

Qualifications and Skills:

  • Master's degree or diploma in Social Work, Counseling, or Psychology.
  • Preferred licensure or clinical certification.
  • Bilingual proficiency in French and English.
  • A minimum of 2 years of direct client contact in counseling or mental health services.
  • Experience with clinical assessments and assessment tools.
  • Familiarity with short-term counseling techniques such as Solution-Focused Therapy, CBT, and Mindfulness.
  • Training in crisis intervention and experience with high-risk clients is advantageous.
  • Ability to assist clients facing substance abuse issues, crises, mental health symptoms, and relationship challenges affecting personal or work performance.

What We Offer:

At Workplace Options, we prioritize the wellbeing of our employees as much as that of our clients. Our benefits include:

  • Paid Time Off
  • Life Insurance
  • Employer Pension Contributions
  • Travel Reimbursement
  • Comprehensive healthcare, dental, and vision benefits
  • Long-term disability insurance
  • Monthly clinical supervision and stipends
  • Training and tuition reimbursement
  • Access to professional development webinars and workshops
  • Gym reimbursement and wellness rewards
  • Access to EAP benefits and all WPO services
  • Mentorship programs
  • 24/7 support for risk calls
  • Employee exchange programs
  • Comprehensive training for this position

At Workplace Options, we are dedicated to fostering a workplace where individuals feel empowered to express their authentic selves, free from judgment or discrimination. We recognize that diversity is just the beginning and requires ongoing commitment to thrive. We actively seek diverse voices and value the unique insights they contribute, aiming to create an inclusive community that promotes collaboration, innovation, and personal growth.

For more information about WPO, please visit our website and explore our videos that provide an overview of our services.

Workplace Options processes personal data in accordance with applicable data protection laws.



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