Technical Support Associate
3 weeks ago
Earn a competitive salary of $50,000 - $60,000 per year as a Help Desk Support Technician at Entry Point Communications in Farmington, CT.
We are seeking a candidate to support kiosks deployed at our customer sites from our location in Farmington, CT. As a Help Desk Support Technician, you will provide excellent customer service while troubleshooting operational issues via inbound or outbound calls.
Responsibilities and Duties- Troubleshoot/Diagnose equipment following company defined procedures
- Document all calls and close out activity upon completion of issues
- Communicate effectively with customers and team members
- Create operational reports as assigned
- Collaborate with third-party service providers to schedule onsite service
- Schedule parts shipments and returns
1-2 years prior experience in Help Desk support or call center is highly desirable. We offer a dynamic work environment with flexible hours: Thursday-Monday, Monday-Friday 11am-8pm, Saturday-Sunday 9am-6pm.
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Technical Support Specialist
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Technical Support Specialist Opening
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Technical Support Specialist
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Technical Solutions Specialist
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Farmington Hills, Michigan, United States NCW Full timeJob SummaryAn Applications Engineer plays a vital role in supporting industrial customers throughout Michigan & Toledo by applying technical knowledge and expertise to solve their fluid system needs.Main ResponsibilitiesThe ideal candidate will work closely with clients to select, specify, and qualify products that meet customer and industry specifications....
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Entry Level Support Role
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Farmington, Michigan, United States Entry Point Communications Full timeJob Description: Technical Support SpecialistAt Entry Point Communications, we are committed to delivering exceptional customer service to our clients. We are seeking a skilled Technical Support Specialist to join our team and provide technical support to our clients through various communication channels. The ideal candidate will have prior experience in...
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Technical Product Specialist
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