Technical Support Professional

3 weeks ago


Farmington Hills, Michigan, United States Paulson's AV Full time

About Us

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Paulson's AV is a leading provider of technical support services in the AV industry. Our team is dedicated to delivering exceptional customer service and ensuring that our customers receive the best possible experience.

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Job Description

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We are seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing excellent customer service, troubleshooting technical issues, and performing various administrative tasks.

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Responsibilities

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- Providing technical support to customers via email, phone, and in-person

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- Troubleshooting technical issues with AV devices and equipment

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- Performing various administrative tasks, including scheduling appointments and processing returns

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Qualifications

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- 3+ years of experience working in a technical support role

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- Excellent communication and problem-solving skills

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- Experience working with AV technology and equipment

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Salary Range

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$55k-$70k per year

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Benefits

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- Medical coverage with 50% employer contribution

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- Dental and vision insurance options available

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Your Role at Paulson's AV

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We are looking for a highly motivated and detail-oriented individual who is passionate about providing excellent customer service. If you have experience working in the AV industry and possess excellent communication and problem-solving skills, we encourage you to apply.

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$60,000 - $72,000 per year



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