Retail Shift Manager

2 days ago


Greencastle, Pennsylvania, United States Baskin Robbins Full time

Overview

The successful candidate will lead a dynamic team in a fast-paced retail environment. The role is ideal for individuals with prior experience in retail, restaurant, or supervisory roles.

About the Role

This position involves coaching and motivating a team of employees to deliver exceptional customer experiences while maintaining operational excellence. Key responsibilities include:

Main Responsibilities

  • Team Management: Foster a respectful work environment, communicate effectively with team members, and provide training and feedback as needed.
  • Maintain Operational Excellence: Uphold high standards of customer service, resolve guest issues promptly, and ensure compliance with safety protocols.
  • Drive Profitability: Meet sales goals, execute marketing initiatives, and manage cash handling duties efficiently.

Requirements

  • English Fluency: Possess excellent verbal and written communication skills.
  • Work Experience: Prior experience in retail, restaurant, or supervisory roles preferred.
  • Basic Computer Skills: Proficient in using basic computer software.
  • Education: High school diploma or equivalent.

Estimated Salary Range

$45,000 - $60,000 per annum, depending on location and experience.



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