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Healthcare Support Specialist
2 months ago
OnPoint Medical Group is seeking a dedicated Healthcare Support Specialist to enhance our operations at OnPoint Pediatrics.
As part of our expanding network of healthcare professionals, you will play a crucial role in delivering high-quality medical services.
Our mission is to ensure the health and wellness of our patients and their families through a comprehensive range of medical services provided by a unified team.
The Healthcare Support Specialist will assist healthcare providers in the examination and treatment of patients by performing various essential duties.
Key Responsibilities:
The following duties are essential to the role and may be modified as necessary:
- Welcome patients and prepare them for their healthcare visit by gathering medical history and verifying information.
- Document vital signs accurately and maintain electronic medical records, including allergies, medications, and vaccinations.
- Assist providers during examinations and treatments, performing relevant point-of-care tests.
- Ensure cleanliness and safety in treatment rooms and storage areas.
- Maintain a service-oriented approach, treating all patients, visitors, and colleagues with respect and sensitivity.
- Conduct pre-visit planning according to established procedures.
- Manage logs and checks for medical supplies and equipment.
- Respond to voicemails and electronic messages promptly.
- Support front office operations as needed, including patient check-in and appointment scheduling.
- Maintain professional relationships with vendors and adhere to HIPAA guidelines.
- Participate in required training and meetings.
Success Factors:
The ideal candidate will demonstrate the ability to manage individual tasks while contributing to the overall success of the clinic. Strong interpersonal skills and the ability to listen and respond appropriately are essential.
Qualifications:
Applicants should possess:
- A High School Diploma or GED.
- Graduation from an accredited healthcare program (e.g., Medical Assistant, CNA, LPN, EMT) or equivalent experience.
- Current certifications as required by state guidelines.
- Preferred: Nationally recognized certification as a Certified Medical Assistant (CMA).
- Proficiency in computer skills and experience with electronic medical records.
- 1-3 years of experience in Family or Pediatrics settings is preferred.
Working Conditions:
This role requires regular standing, using hands for tasks, and effective communication. The ability to lift and move items up to 25 pounds is necessary.
Benefits:
We offer a comprehensive benefits package, including:
- Health insurance options for employees and dependents.
- Dental and vision coverage.
- Company-paid life insurance.
- Voluntary short-term and long-term disability options.
- 401(k) eligibility after six months with a 4% match.
- Paid time off.
Compensation:
The hourly wage for this position ranges from $20 to $25, depending on experience and qualifications.
