Lodging Operations Manager
2 days ago
Winter Park Resort is seeking a highly skilled and experienced Lodging Operations Manager to join our team. As a key member of our resort's leadership team, you will be responsible for the day-to-day leadership of the Housekeeping and Front Desk divisions, ensuring the highest level of guest and owner satisfaction while maximizing financial performance.
Key Responsibilities:- Lead and manage the Front Desk and Housekeeping teams to ensure exceptional guest and owner service.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase revenue.
- Collaborate with other departments to ensure seamless communication and coordination.
- Manage budgets, forecasts, and financial reports to ensure accurate and timely financial information.
- Develop and implement training programs to enhance employee skills and knowledge.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- 3-5 years of experience in a comparable position in a similar operation.
- Excellent communication, leadership, and problem-solving skills.
- Strong knowledge of Rooms Division Operations, including front desk, housekeeping, and guest services.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
- Valid driver's license and ability to work a flexible schedule, including evenings, weekends, and holidays.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to resort amenities and services.
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.
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Front Desk Representative
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Food Service Operations Manager
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Food Service Operations Manager
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Employee Housing Attendant
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Employee Housing Attendant
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Front Desk Agent
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Housekeeping Supervisor
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Portfolio Manager
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General Manager
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Pharmacy Operations Manager
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