Service Technician Representative

4 weeks ago


Fallbrook, California, United States O'Reilly Auto Parts Full time
Installer Service Specialist Job Opportunity

We are seeking a highly skilled Service Technician Representative to join our team at O'Reilly Auto Parts. This role requires strong communication skills, a background in mechanics, and the ability to work effectively with installers and professional customers to develop sales relationships.

About the Role

This Service Technician Representative will be responsible for taking customer orders accurately, invoicing orders, and directing delivery specialists to ensure timely order deliveries. Additionally, this role will involve ensuring delivery vehicles are serviced and maintained according to company standards, verifying product and merchandise are billed before customers leave the store, and assisting with customer returns, labor claims, and backroom duties as needed.

Key Responsibilities

* Develop sales relationships with installers and professional customers
* Take customer orders accurately and invoice orders
* Direct delivery specialists to ensure timely order deliveries
* Ensure delivery vehicles are serviced and maintained according to company standards
* Verify product and merchandise are billed before customers leave the store
* Assist with customer returns, labor claims, and backroom duties as needed

Requirements

* Strong background in mechanics
* Above average communication skills

Total Compensation Package

This role offers a competitive salary of $45,000 - $60,000 per year, paid time off, stock purchase plan, 401k with employer contributions starting day one, medical, dental, and vision insurance with optional flexible spending account, team member health and wellbeing programs, and tuition educational assistance programs.

About Us

O'Reilly Auto Parts is an equal opportunity employer, committed to providing reasonable accommodations for qualified individuals with disabilities.

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