Supply Chain Logistics Specialist

4 weeks ago


San Antonio, Texas, United States Bimbo Bakeries USA Full time
Supply Chain Coordinator Job Description

The Supply Chain Coordinator is a skilled position responsible for resolving service problems and ensuring timely order fill and quality delivery. This role requires strong communication and problem-solving skills, as well as the ability to work effectively with cross-functional teams.

Key Responsibilities:
  • Resolve service issues by clarifying customer complaints, determining root causes, and selecting the best solutions.
  • Reconcile unit accountability with the production team.
  • Communicate and coordinate with functional teams, including Manufacturing, Distribution, Sales, and Customer/Account.
  • Prepare service reports by collecting and analyzing service issues.
  • Manage large volumes of incoming calls and emails.
  • Build trust through open and interactive communication with all functional areas.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:
  • High School Education or equivalent; college degree preferred.
  • 1-3 Years of relevant Customer Service, Distribution, and product experience preferred.
  • Strong reading, math, and communication skills, with the ability to adapt/respond to various customers.
  • Must be well organized and computer literate, with experience in Excel and Word.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Good written and oral English language communication skills.
  • Ability to work 8+ hour shifts, irregular and/or rotating shifts, including split days off and work nights, holidays, and weekends.

About Bimbo Bakeries USA:
Bimbo Bakeries USA is an equal opportunity employer committed to providing a safe and inclusive work environment that appreciates diversity, promotes development, and allows associates to be their authentic selves. We offer competitive pay and benefits, as well as opportunities for growth and advancement in a dynamic and fast-paced industry.

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