Beverage Service Representative

3 weeks ago


Kansas City, Missouri, United States Bally's Corporation Full time
Why Bally's?
Bally's Corporation is a leading entertainment company with a global presence. We're committed to delivering exceptional gaming and entertainment experiences. Our team is passionate about creating a welcoming environment for our customers. As a Beverage Server at Bally's, you'll play a key role in ensuring our customers have an unforgettable experience.

The Role:
As a Beverage Server, you'll be responsible for providing top-notch customer service, ensuring a favorable gaming and entertainment experience. Your duties will include:
  • Providing fast, friendly, and professional beverage service to casino customers.
  • Maintaining a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
  • Handling money according to procedure.
  • Explaining drink offerings to customers.
  • Effectively using tray service skills to provide fast, friendly, and professional beverage service.
  • Keeping work area clean and orderly.
  • Appropriately using all bar equipment and Micros system.
  • Working well with all other team members and all customers.
  • Learning and using customers' names to provide personalized, high-level service.
  • Effectively resolving service issues according to company guidelines.
  • Monitoring customers' consumption of alcohol and intervening as needed according to company policy and procedures regarding customers' alcohol limits.
  • Maintaining TiPS certification.
  • Working closely with Rewards Club to promote new player card sign-up programs.
  • Having complete knowledge of, and effectively promoting, all casino events and promotional activities.
  • Adhering to departmental and property appearance guidelines and uniform requirements.
  • Ensuring the safety and security of team members and customers.
  • Complying with all policies and procedures established by Bally's Kansas City and departmental management.

Qualifications:
To be successful in this role, you'll need:
  • A high school diploma or GED.
  • Must be at least 18 years old.
  • Knowledge of, or ability to learn, tray service skills and beverage ingredients.
  • Excellent customer service and communication skills.
  • Ability to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.
  • Ability to obtain Missouri Gaming Commission occupational license and Kansas City, Missouri liquor permit.
  • Counting money and change correctly.
  • Communicating appropriately with all departments and fellow team members.
  • Understanding and adhering to all Kansas City and Missouri liquor laws and regulations, Missouri Gaming Commission regulations, sanitation and health department regulations, and any other applicable federal, state, and/or local laws and regulations.
  • Effectively handling situations that may arise because of intoxicated customers.
  • Correctly performing all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

What's in it for you:
We offer a competitive salary with annual performance reviews, comprehensive health coverage, 401(K) company matches, Employee Stock Purchase Plan, and Access Perks and Childcare discounts.

  • Kansas City, Missouri, United States Central States Beverage Company Full time

    Job OverviewCentral States Beverage Company is a leading wholesaler in the Midwest, distributing top-tier beverages to the Kansas City Metro. We are seeking a highly motivated and energetic individual to join our sales team as a Retail Sales Specialist.This is an entry-level position that provides valuable experience and knowledge in the beverage wholesale...


  • Kansas City, Missouri, United States ClubCorp Full time

    As a Food and Beverage Service Professional at ClubCorp, you will be responsible for delivering exceptional dining experiences to our Members and guests. Your key responsibilities will include:Key Responsibilities:Providing prompt and courteous service to Members and guestsEnsuring complete knowledge of the menu and beverage optionsExhibiting a high level of...


  • Kansas City, Missouri, United States PENN Entertainment Full time

    Beverage Manager Job DescriptionWe are seeking a highly skilled Beverage Manager to join our team at PENN Entertainment. As a Beverage Manager, you will be responsible for overseeing the overall beverage operations, including managing the casino beverage and coffee bar services, supervising team members, and ensuring exceptional customer service.Key...


  • Kansas City, Missouri, United States Buffalo Wild Wings Full time

    Beverage Service RoleWe are seeking a skilled Craft Beverage Specialist to serve our guests at Buffalo Wild Wings - Shoal Creek in Kansas City, MO. As a key member of our team, you will be responsible for serving a variety of drinks, including alcoholic and non-alcoholic beverages, wine, bottled beer, and draught beer.Key Responsibilities:- Receive drink...

  • Starbucks Barista

    4 weeks ago


    Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Beverage Craft Specialist to join our team at the Hampton Inn and Suites Downtown Kansas City Crossroads. As a key member of our hospitality team, you will be responsible for crafting high-quality beverages, providing exceptional customer service, and maintaining a clean and organized store...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    About the JobWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our store.Key ResponsibilitiesProvide...


  • Kansas City, Missouri, United States Levy Full time

    Job OverviewLevy is seeking a skilled Food and Beverage Server to join our team. As a key member of our dining room staff, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience with every visit.Key Responsibilities:Take food and beverage orders efficiently and accurately, following established steps of...


  • Kansas City, Missouri, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Food and Beverage Team Member to join our team at Target. As a Food and Beverage Team Member, you will play a critical role in delivering an exceptional guest experience by ensuring that our food and beverage offerings are fresh, full, and food safe at all times.Key ResponsibilitiesDeliver...

  • Food Service Worker

    4 weeks ago


    Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job Summary: The Veterans Canteen Service is seeking a skilled Food Service Worker to join our team at the Kansas City, MO, VA Medical Center. As a Food Service Worker, you will be responsible for providing quality service to our nation's veterans by preparing and serving food and beverages. Key Responsibilities:Prepare and serve food and beverages to...


  • Kansas City, Missouri, United States Cirkul Inc Full time

    Cirkul Inc. is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water.The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84%...


  • Kansas City, Missouri, United States 21c Museum Hotels Full time

    Job Overview21c Museum Hotels is seeking a highly skilled and experienced Food and Beverage Director to lead our culinary team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, bars, and event spaces, ensuring exceptional guest experiences and driving revenue growth.Key...


  • Kansas City, Missouri, United States Marriott Full time

    Position SummaryOur team is looking for a Food and Beverage Operations Support Specialist to join our team at The Westin Kansas City at Crown Center. As a key member of our food and beverage operations team, you will play a critical role in ensuring that our guests have an exceptional dining experience.Key ResponsibilitiesProvide support to our food and...

  • Delivery Driver

    3 weeks ago


    Kansas City, Missouri, United States Breakthru Beverage Group Full time

    Job SummaryWe are seeking a skilled Delivery Driver to join our team at Breakthru Beverage Group. As a key member of our logistics team, you will be responsible for delivering pre-sold products from our Distribution Center to customer locations in a safe and efficient manner.Key ResponsibilitiesOperate a vehicle and deliver assigned orders of wine, spirits,...


  • Kansas City, Missouri, United States B&B THEATRES GROUP Full time

    Job SummaryWe are seeking a skilled Server to join our Food and Beverage team at Johnnie's Jazz Bar & Grille. As a Server, you will be responsible for providing exceptional customer service, taking orders, and ensuring that our guests have a memorable dining experience.Key ResponsibilitiesTake food and drink orders from guests accurately and with a positive...


  • Kansas City, Missouri, United States ProLogistix Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Crown Center in Kansas City. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, ensuring a positive experience at Crown Center.Key Responsibilities:Answer customer questions in person...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key...


  • Kansas City, Missouri, United States Sherwin-Williams Company Full time

    At Sherwin-Williams Company, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll work closely with wholesale and retail customers to understand their needs and provide expert solutions.Key responsibilities include:Building strong relationships with customers to determine their product...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience through effective communication and...


  • Kansas City, Missouri, United States KMG Hotels Full time

    Customer Service RepresentativeAt KMG Hotels, we're seeking a skilled Customer Service Representative to join our team. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Provide top-notch customer service to guestsProcess reservations and manage...


  • Kansas City, Missouri, United States Midwest Motor Express Full time

    Customer Service RepresentativeAt Midwest Motor Express, we're seeking a skilled Customer Service Representative to join our team. As a pivotal member of our operations, you'll play a crucial role in ensuring our customers receive exceptional service.Key Responsibilities:* Assist Terminal Manager with various tasks* Review and investigate overages,...