Sales and Service Associate

5 days ago


Jessup, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Goodwill Industries of the Chesapeake, Inc.

We are seeking a highly skilled Sales and Service Associate to join our team. As a Sales and Service Associate, you will be responsible for delivering exceptional customer service to donors and customers while preparing donations for the sales floor and assisting customers with purchases.

The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a commitment to providing outstanding customer service. You will also be responsible for operating a cash register, maintaining a tidy sales floor, and helping prepare donations for the sales floor.

About the Role:
• Assist customers with purchases and provide excellent customer service
• Operate a cash register in compliance with cash handling policies
• Maintain a neat and consumer-attractive sales floor
• Sort, price, tag and hang donated goods in preparation for stocking the sales floor
• Ensure quality of merchandise and pre-sort items for salvage

Requirements:
• High School diploma or equivalent preferred
• Prior retail, cash handling or customer service experience preferred

Benefits:
• Estimated salary: $15.45 per hour
• 1 week of vacation, paid sick days accrued based on hours per MD Sick and Safe Leave Law
• Tuition reimbursement up to 75% of tuition costs and 100% of fees
• 401(k) and 403(b) annual employer contribution
• Gym membership reimbursement, up to $60 quarterly
• Employee Assistance Program (EAP) - free counseling and referral services
• Credit Union membership at MECU and SECU
• 25% Store Discount

Working Conditions:
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.

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