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Front Desk Ambassador

1 week ago

Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Part time

Embassy Suites Boston Marlborough is committed to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

As a Front Desk Agent, you will be part of an exciting journey ahead, working closely with a team of dedicated professionals to deliver outstanding service and memorable experiences for each guest.

Job Description

The Front Desk Agent will be responsible for:

  • Providing exceptional customer service and ensuring that every guest feels valued and respected.
  • Managing the front desk operations, including checking guests in and out, handling cash and credit transactions, and responding to guest inquiries.
  • Collaborating with other departments to ensure seamless communication and efficient service delivery.

Key Qualifications

  • High school diploma or equivalent required.
  • Prior hospitality experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and remain calm under pressure.