Front Desk Associates
6 days ago
RESPONSIBILITIES
- Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
- Responds to guest questions either in person or over the phone.
- Fulfills guests' needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
- Resolves guest problems/complaints.
- Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
- Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Experience in hospitality is a plus.
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information
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