Helpdesk Support Specialist

2 weeks ago


Detroit, Michigan, United States Stefanini Group Full time
Job Summary:

As a Helpdesk Technician I at Stefanini Group, you will be responsible for providing technical support to end-users via various communication channels. Your primary goal will be to resolve technical issues efficiently and effectively, ensuring a high level of customer satisfaction.

Key Responsibilities:

• Provide technical support to end-users via phone, email, or web chat
• Troubleshoot and resolve technical issues related to PC hardware and software
• Respond to customer inquiries and concerns in a timely and professional manner
• Maintain accurate records of customer interactions and technical issues
• Collaborate with internal teams to resolve complex technical issues

Requirements:

• Bachelor's degree or vocational training in IT-related fields
• Minimum of 2 years of experience in a technical support role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Familiarity with ticketing systems and technical support software

What We Offer:

• Competitive salary based on experience
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Apply Now:

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

  • Detroit, Michigan, United States Digital Technology Solutions Full time

    Job Title: Helpdesk AnalystWe are seeking a highly skilled and experienced Helpdesk Analyst to join our team at Digital Technology Solutions. As a Helpdesk Analyst, you will be responsible for providing technical support and consultation services to our clients in a timely, accurate, and efficient manner.Key Responsibilities:Provide technical support and...


  • Detroit, Michigan, United States RICEFW Technologies Full time

    Job Title: Technical Client Service SpecialistJoin RICEFW Technologies as a Technical Client Service Specialist and be a part of our team that provides exceptional technical support to our clients. As a Technical Client Service Specialist, you will be the first point of contact for technical support requests and will be responsible for providing timely and...


  • Detroit, Michigan, United States System Soft Technologies Full time

    **Job Summary:**The Technical Client Service Specialist in the Technology Division's Client Services team is the primary contact for technical support for district staff and students. This role involves diagnosing and resolving basic to moderately complex technical issues via phone or remote connection, managing service requests, and escalating unresolved...


  • Detroit, Michigan, United States Strategic Staffing Solutions Full time

    Job Summary:Strategic Staffing Solutions is seeking a skilled Technical Support Specialist to provide technical assistance to customers for various technologies, including desktops, laptops, virtual machines, and software. The ideal candidate will have 2 years of recent helpdesk experience and a high school diploma or equivalent.Key Responsibilities:Provide...

  • Helpdesk Technician I

    1 month ago


    Detroit, Michigan, United States Stefanini Group Full time

    Job SummaryWe are seeking a highly skilled and motivated Helpdesk Technician I to join our team at Stefanini Group. As a Helpdesk Technician I, you will be responsible for providing technical end-user support via telephone, email, or web chat. You will also be responsible for providing restorative or maintenance actions to resolve end-user problems,...

  • IT Support Specialist

    4 weeks ago


    Detroit, Michigan, United States Sachse Careers Full time

    About the RoleSachse Careers is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technology department, you will be responsible for deploying, configuring, maintaining, and supporting end-user devices and applications.Key ResponsibilitiesInstall and repair hardware, software, A/V equipment, and peripheral equipment,...


  • Detroit, Michigan, United States NJ CURE Full time

    Job DescriptionTechnical Helpdesk ProfessionalNJ CURE is seeking a skilled technical helpdesk professional to provide fast and effective support over email and in person to our growing workforce.As a technical helpdesk professional, you will be responsible for responding to inquiries in person and by email/chat, assessing and diagnosing computer hardware and...

  • IT Support Specialist

    2 weeks ago


    Detroit, Michigan, United States NJ CURE Full time

    Job Summary:CURE Auto Insurance is seeking a skilled IT Support Specialist to provide fast and effective technical support to our growing workforce. As a Technical Helpdesk Professional, you will be responsible for responding to inquiries, diagnosing and resolving computer hardware and software problems, and implementing effective solutions.Key...


  • Detroit, Michigan, United States Sachse Careers Full time

    Job Summary:The IT Support Specialist at Sachse Careers is a critical role that requires a tech-savvy individual to deploy, configure, maintain, and support end-user devices and applications. This position demands strong problem-solving, analytical, and communication skills, as well as in-depth technical knowledge of hardware systems and software.Key...


  • Detroit, Michigan, United States Detroit Public Schools Community District Full time

    Job Title: Technical Client Service SpecialistJoin the Detroit Public Schools Community District team as a Technical Client Service Specialist, providing technical support and assistance to district staff and students.Job Summary:This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to...


  • Detroit, Michigan, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Detroit, Michigan.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements,...


  • Detroit, Michigan, United States Detroit Public Schools Community District Full time

    Job Title: Technical Client Service SpecialistJoin the Detroit Public Schools Community District team as a Technical Client Service Specialist, providing technical support to district staff and students. As a key member of the Technology Division's Client Services team, you will serve as the first point of contact for technical support requests, utilizing...


  • Detroit, Michigan, United States Healthcare Support Full time

    Healthcare Support is actively seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelQualifications: ARRT (R), BLS certification, and a minimum of 2 years of...


  • Detroit, Michigan, United States Healthcare Support Full time

    Job Title: Travel Nurse RN PCU SpecialistHealthcare Support is seeking a skilled Travel Nurse RN PCU Specialist to join their team in Detroit, Michigan.Job Requirements:Specialty: PCU - Progressive Care UnitDiscipline: RNEmployment Type: TravelShift: 12 hours, nightsHours per week: 36Duration: 13 weeksRequirements:• Active state license• 2+ years...


  • Detroit, Michigan, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistHealthcare Support is seeking a skilled Travel Nurse RN Specialist to join their team in Detroit, Michigan.Job Description & RequirementsSpecialty: TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPerks: • Up to $500 travel reimbursement paid out first check•...

  • Support Specialist

    3 weeks ago


    Detroit, Michigan, United States Dave & Buster Full time

    Job Title: Support SpecialistJoin Dave & Buster's team as a Support Specialist and be part of a dynamic and fast-paced environment. As a key member of our team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key Responsibilities:Repair and maintain games, simulators, and technical equipment in a...


  • Detroit, Michigan, United States Phaxis - Support Services Full time

    Job OverviewPhaxis - Support Services is seeking a skilled Credentialing Specialist to join our team in Detroit. As a key member of our team, you will be responsible for ensuring the accurate and efficient credentialing of medical staff and allied health professionals.Key ResponsibilitiesVerify credentials from primary sources and maintain accurate...

  • IT Support Specialist

    2 weeks ago


    Detroit, Michigan, United States Apex Systems Full time

    Job Summary:We are seeking an IT Support Specialist to join our team at Apex Systems. As an IT Support Specialist, you will be responsible for providing technical support for IT applications, infrastructure, and end-user productivity tools to plant business customers.Key Responsibilities:Support a multi-shift operation in a manufacturing plant, including...

  • CT Imaging Specialist

    3 weeks ago


    Detroit, Michigan, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join our team for a 13-week contract in Detroit, Michigan.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...


  • Detroit, Michigan, United States HealthCare Support Full time

    Radiologic Technologist Job DescriptionHealthCare Support is seeking a skilled Radiologic Technologist for a 13-week contract in Detroit, Michigan.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...