Technical Training Specialist

6 days ago

Lenexa, Kansas, United States Performance Contracting Group, Inc. Full time
Job Summary:

We are seeking a highly skilled Senior Technical Trainer to join our Corporate Information Technology department in Lenexa, Kansas. As a key member of our team, you will be responsible for designing, creating, and delivering technical training solutions that drive application adoption and elevate the utilization of technology across the organization.

About Us:

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential.

Key Responsibilities:
  • Model best practices in Information Security
  • Conduct research to build and maintain a level of expertise in core technology, IT applications, and business strategies
  • Build relationships throughout the organization to identify and address gaps in user training
  • Develop effective training presentations, tutorials, instructor and student guides, practice activities, assessments, and evaluations in varied formats
  • Create, review, and update resource materials as indicated by user feedback, application updates, and stakeholder requests
  • Facilitate live, instructor-led training sessions with groups or individuals in a variety of settings (in-person, on-site, virtual)
  • Maintain and communicate training schedules with end users and stakeholders
  • Support strategic project planning, including needs analysis, during the project kick-off
  • Assist technical managers, IT developers, and specialists in conveying complex technical concepts and business/data workflows to non-technical audiences
  • Collect and maintain training data to measure training engagement and effectiveness and to support department key performance indicators

Requirements:

Basic Requirements:
  • College degree in Education, Organizational Development, or IT-related field preferred
  • 2+ years of experience using content authoring tools (Articulate 360, Camtasia, Adobe Creative Suite, Canva, etc.)
  • 5+ years of experience designing, creating, and delivering technical training solutions
  • Able and excited to travel up to 50% annually
  • Able to work on-site full-time (1 day/week remote after 90 days)
  • Self-motivated to deliver consistent results and seeks to support teammates in accomplishing team goals
  • Exceptional oral and written communication skills; with experience in creating and delivering technical content to both technical and non-technical audiences at all organizational levels
  • Expert-level mastery working in Microsoft 365 productivity applications, SharePoint, and content authoring tool
  • Applies adult learning theory, instructional design principles, and business acumen to ensure learning activities are relevant and reasonable within the context of stakeholder needs
  • Demonstrates effective customer service and consultation skills when partnering with stakeholders across the organization
  • Understands software delivery methodology, emerging cloud technologies, and DevOps principles
  • Has a passion for continuous learning and conducts independent research to identify new workplace technologies, learning and development trends, and credible content to share with team members and learner
  • Thinks creatively and explores innovative training solutions
  • Gives, receives, and applies feedback constructively and professionally
  • Strives to support a collaborative and inclusive culture through humility and empathy

Preferred Requirements:
  • APTD or CPTD Certification
  • Experience in the construction industry
  • Local to the Kansas City Metro area

Compensation:

The estimated salary range for this position is $ $95,000 - $120,000 per year, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package designed to meet the needs of our employees at every stage of life, including competitive pay, incentive bonus plan, employee stock ownership plan (ESOP), 401(k) retirement savings plan with match, medical, prescription drug, dental and vision insurance plans with flexible spending account option, life insurance, accidental death and disability benefits, employee assistance program (EAP), and flexible paid time off policy and paid holidays.

About Performance Contracting Group:

At Performance Contracting Group, we value our employees' contributions and strive to provide an environment where everyone can thrive personally and professionally. We believe in fostering a culture of safety, inclusiveness, and continuous learning, where our employees can grow and develop their skills while making meaningful contributions to our organization's success.

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