Assistant Spa Manager

2 weeks ago


Fayetteville, North Carolina, United States Hand & Stone - FGG Spas Full time
Job Title: Assistant Spa Manager

We are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa in Fayetteville, NC. As a key member of our management team, you will be responsible for driving sales performance, coaching and training staff, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Provide exceptional customer service and experiences to all guests and members
  • Maintain personal sales performance, meeting or exceeding expectations
  • Oversee and manage daily operations of the front desk
  • Assist General Manager in managing sales performance by driving key metrics
  • Assist in the recruiting, hiring, onboarding, and training process
  • Train, monitor, and coach performance
  • Membership education and sales - including sales goals and incentives
  • Passionately promote products and services
  • Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
Requirements:
  • Passion for communicating with people and providing excellent service
  • Capability to work flexible hours including nights, weekends and some holidays
  • Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude
  • Comfortable in a fast-paced, high-volume environment.
  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Exceptional organizational skills, including attention to detail and multitasking
  • Critical thinking skills, including customer conflict resolution
Compensation Package:
  • Base Salary: Enjoy a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills.
  • Bonus: You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.
  • Commission: Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $1-$2 per hour in commission.

Total Average Earnings: With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.

About Hand & Stone - FGG Spas

Hand & Stone - FGG Spas is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first


  • Assistant Spa Manager

    4 weeks ago


    Fayetteville, North Carolina, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and experienced Spa Manager Assistant to join our team at Hand and Stone Massage and Facial Spa. As a key member of our management team, you will play a critical role in driving business growth, improving customer satisfaction, and leading our spa team to excellence.Key ResponsibilitiesCustomer Service and...

  • Assistant Spa Manager

    2 weeks ago


    Fayetteville, North Carolina, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand and Stone Massage and Facial Spa in Fayetteville, NC. As a key member of our management team, you will be responsible for driving sales performance, coaching and training the front desk and sales team, and contributing to the overall success of our...

  • Licensed Esthetician

    4 weeks ago


    Fayetteville, North Carolina, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a skilled and passionate Licensed Esthetician to join our team at Hand and Stone Massage and Facial Spa. As an Esthetician, you will be responsible for providing high-quality facial treatments to our clients, utilizing the latest advancements in skincare technology.Key ResponsibilitiesAdhere to state and local licensing laws and...

  • Sales Associate

    7 days ago


    Fayetteville, North Carolina, United States Hand & Stone - FGG Spas Full time

    Job Opportunity at Hand & Stone - FGG SpasWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand & Stone - FGG Spas. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products and services, and achieving sales goals.Key Responsibilities:Provide excellent customer...

  • Licensed Esthetician

    1 month ago


    Fayetteville, North Carolina, United States Hand & Stone - FGG Spas Full time

    Job SummaryWe are seeking a skilled and experienced Skincare Specialist to join our team at Hand & Stone - FGG Spas. As an Esthetician, you will be responsible for providing high-quality facial treatments to our clients, utilizing the latest advancements in skincare technology.Key ResponsibilitiesAdminister facial treatments, including LED Phototherapy,...

  • Assistant Manager

    2 weeks ago


    Fayetteville, North Carolina, United States Olympus Property Full time

    Assistant Manager Job DescriptionOlympus Property is seeking an experienced and systematic Assistant Manager to join our team. As a key member of our property operations team, you will be responsible for maintaining the office and resident files with integrity, safeguarding and assuring all monies received on the property are properly deposited and entered...

  • Assistant Manager

    7 days ago


    Fayetteville, North Carolina, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful.Job OverviewWe're seeking an experienced Assistant Manager to join our team at Cross Creek Mall in Fayetteville, NC. As a key...


  • Fayetteville, North Carolina, United States ARI Apartment Management Full time

    Job Title: Assistant Property ManagerAt ARI Apartment Management, we are seeking a highly motivated and organized Assistant Property Manager to join our team. As an Assistant Property Manager, you will be responsible for assisting the Property Manager in handling the day-to-day operation of the property.Responsibilities:Finance & Collections:Manage rent...


  • Fayetteville, North Carolina, United States Circle K Full time

    Assistant Manager Job DescriptionWe are seeking a highly motivated and experienced Assistant Manager to join our team at Circle K. As an Assistant Manager, you will play a key role in overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Assist the Store Manager in overseeing store...


  • Fayetteville, North Carolina, United States ARI Apartment Management Full time

    Job Title: Assistant Property ManagerAt ARI Apartment Management, we are seeking a highly motivated and organized Assistant Property Manager to join our team. As an Assistant Property Manager, you will play a crucial role in the day-to-day operation of our properties, working closely with the Property Manager to ensure seamless execution of tasks and...

  • Assistant Manager

    2 weeks ago


    Fayetteville, North Carolina, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful.Job OverviewWe're seeking an experienced Assistant Manager to join our team at Cross Creek Mall in Fayetteville, NC. As a key...


  • Fayetteville, North Carolina, United States Planet Fitness Full time

    Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience as well as a financially successful club.Key ResponsibilitiesAssist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers, and...


  • Fayetteville, North Carolina, United States Wendy's Full time

    Why Wendy'sAs a key member of the restaurant leadership team, the Assistant Manager plays a vital role in driving business success and delivering exceptional customer experiences.Responsibilities include:Leading high-performing teams to achieve business goals and exceed customer expectationsDeveloping and implementing effective training programs to enhance...


  • Fayetteville, North Carolina, United States Advance Auto Parts Full time

    Job Title: Assistant General ManagerLocation: Fayetteville, NCWe are seeking an experienced Assistant General Manager to join our team at Advance Auto Parts. As a key member of our store operations team, you will be responsible for helping to supervise an individual location, sourcing, stocking, selling, and delivering auto parts to local installers and...


  • Fayetteville, North Carolina, United States rue21 Full time

    **Results-Driven Assistant Store Manager**Join our team as a results-driven Assistant Store Manager at rue21, where you will be responsible for driving sales growth and delivering exceptional customer experiences. As a key member of our store team, you will be expected to lead by example, demonstrating a strong work ethic and a passion for delivering...


  • Fayetteville, North Carolina, United States Fort Liberty Federal Credit Union Full time

    Job Title: Assistant Branch ManagerFort Liberty Federal Credit Union is seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations team, you will be responsible for supervising employees, planning and directing work, and ensuring compliance with Credit Union policies and procedures.Key...


  • Fayetteville, North Carolina, United States Branch Highways Full time

    Job SummaryThe Assistant Project Manager will assist Superintendents and/or Project Managers in coordinating project activities to ensure cost, schedule, document control, and quality standards are met.Key ResponsibilitiesUpdate and monitor Request for Information (RFI) System.Compile, update, and monitor Change Order Request Log.Read and understand elements...


  • Fayetteville, North Carolina, United States rue21 Full time

    **Job Summary**We are seeking a highly motivated and results-driven Assistant Store Manager to join our team at rue21. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance.**Key Responsibilities**Lead and motivate a team of sales...


  • Fayetteville, North Carolina, United States Sweetwater Property Management Full time

    {"About the Role": "Are you looking for a dynamic and fun work environment where you can grow your career in real estate property management? We are seeking an experienced Assistant Property Manager to join our team at Sweetwater Property Management, a professional multi-family property management company located in Fayetteville, NC.", "Responsibilities":...


  • Fayetteville, North Carolina, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key ResponsibilitiesPerformance CultureAnalyze sales reports and...