Customer Service Representative
1 week ago
**Job Summary:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Energy Services team, you will be responsible for providing exceptional customer service to our clients, assisting with energy assistance applications, and collaborating with community stakeholders.
**Key Responsibilities:**
- Answering incoming calls and responding to general questions
- Scheduling appointments and referring clients to the appropriate caseworker or office location
- Processing on-demand and online applications
- Providing excellent customer service and multi-tasking in a fast-paced environment
**Requirements:**
- Reliable transportation to report to work
- Ability to maintain a high degree of confidentiality
- Experience in keeping records and making oral and written reports
**What We Offer:**
A rewarding work environment, opportunities for professional growth and development, and a chance to make a positive impact in our community.
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