Customer Service Representative

1 week ago


Rochester, Minnesota, United States Energy Services Full time

**Job Summary:**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Energy Services team, you will be responsible for providing exceptional customer service to our clients, assisting with energy assistance applications, and collaborating with community stakeholders.

**Key Responsibilities:**

  • Answering incoming calls and responding to general questions
  • Scheduling appointments and referring clients to the appropriate caseworker or office location
  • Processing on-demand and online applications
  • Providing excellent customer service and multi-tasking in a fast-paced environment

**Requirements:**

  • Reliable transportation to report to work
  • Ability to maintain a high degree of confidentiality
  • Experience in keeping records and making oral and written reports

**What We Offer:**

A rewarding work environment, opportunities for professional growth and development, and a chance to make a positive impact in our community.



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