Clinical Liaison
4 days ago
At Elara Caring, we're committed to delivering unparalleled care to our patients in the comfort of their own homes. As a Sales Clinical Liaison, you'll play a vital role in our mission to provide the right care, at the right time, in the right place.
Key Responsibilities:- Identify and collect referral information to support patient eligibility for care
- Makes live calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff
- Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan
- Makes calls/referral collaboration to service these referral opportunities
- Communicates with families of patients regarding services offered
- Interacts with a variety of hospital staff from different departments
- Consolidates and reviews patients' records upon referral, as part of the discharge process
- Collaborates with hospital staff to help position the patient for the right care at the right place
- Explains care options to patients and their families
- Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases
- Coordinates with healthcare facility staff to ensure a smooth transition through the discharge and back to the home environment
- Collaborates with Intake for insurance eligibility and coverage
- Coordinates communication between patients' and their physicians, case managers and other medical staff
- Develops positive relationships in the community
- High School Diploma/GED
- 3+ years' practical experience
- LPN/RN License is preferred
- Bachelor's Degree is preferred
- Experience in Case Management in a clinical setting is preferred
- Must have a dependable vehicle, a valid driver's license, and current auto insurance in accordance with the laws of the State
We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We're proud to be an equal opportunity workplace and value the unique skills of veterans and military spouses.
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