Automotive Service Representative

7 days ago


Norfolk, Virginia, United States Hendrick Automotive Group Full time
Job Overview

Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com), is seeking knowledgeable Service Advisors who are customer-driven to join our General Motors service team in Norfolk, VA.

We consistently promote from within, and many of our top leaders started their careers in this position and grew with the company.

Key Responsibilities:
  • Represent Hendrick's commitment to EXCEPTIONAL customer service and automotive care as the first point of contact for clients in the service department.
  • Guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.
Benefits and Compensation:
  • $43,000 - $73,000 per year (commissions based on job performance).
  • Rewarding performance-based pay plans and bonuses.
  • Service Advisor Onboarding Program.
  • The Best Dealership Facilities in the Area.
  • 401(k) with Company Match.
  • Largest privately owned auto group in the country, GREAT career growth potential.
  • Paid Medical - NO COST Employee Healthcare and Prescription Plan.
  • Generous paid time off/vacation and sick days.
  • Basic Life Insurance.
  • NO COST Employee Assistance Program.
  • Paid Factory Training.
  • Comprehensive employee recognition/rewards programs.
Requirements:

To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.



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