Tobacco Retail Operations Manager
4 days ago
The ideal candidate for this role at Wild Bill's Tobacco will possess excellent leadership and organizational skills, with the ability to manage multiple tasks and prioritize responsibilities effectively. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. Your primary goal will be to help develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees.
Key Responsibilities:
- Assist in recruiting, interviewing, selecting, and retaining store employees.
- Manage and develop store employees for optimal performance in sales and store operations.
- Develop teams selling skills.
- Educate the team about products sold in store.
- Ensure the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies, and scheduling of employees.
- Provide excellent customer service, handling inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Requirements:
- At least 21 years old.
- Completion of high school degree.
- Flexible to work weekends and holidays.
- Flexible to work 12-hour shifts at times.
- Standing for long periods of time.
- Ability to lift up to 50 pounds.
Benefits:
- Health, dental, vision, life insurance effective after 60 days of employment.
- Paid time off (PTO) effective after 90 days of employment.
- Merchandise discounts.
- Development and growth opportunities.
- Merit increases bi-annually.
- Recognition Program.
- Monthly bonus potential.
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