Insurance Client Service Specialist

3 days ago


Indianapolis, Indiana, United States APR Full time

Job Overview: At APR, we are seeking an experienced Account Management and Risk Solutions Professional to join our team. As a Commercial Lines Account Manager, you will be responsible for managing a portfolio of commercial insurance accounts and providing exceptional service to our clients.

Key Responsibilities:

  • Manage a book of commercial lines accounts to ensure high levels of customer satisfaction.
  • Develop and implement strategies to grow revenue and increase customer retention.
  • Collaborate with producers to market new business and negotiate renewals.
  • Build and maintain strong relationships with carrier representatives and underwriters.
  • Stay up-to-date with industry developments and engage in continuous professional development to enhance technical knowledge and capabilities.

Requirements:

  • A minimum of 5-7 years of experience in commercial lines account management or a related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

About APR: We offer a competitive salary of $80,000 - $90,000 per year and a comprehensive benefits package.



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