Insurance Client Service Specialist
3 days ago
Job Overview: At APR, we are seeking an experienced Account Management and Risk Solutions Professional to join our team. As a Commercial Lines Account Manager, you will be responsible for managing a portfolio of commercial insurance accounts and providing exceptional service to our clients.
Key Responsibilities:
- Manage a book of commercial lines accounts to ensure high levels of customer satisfaction.
- Develop and implement strategies to grow revenue and increase customer retention.
- Collaborate with producers to market new business and negotiate renewals.
- Build and maintain strong relationships with carrier representatives and underwriters.
- Stay up-to-date with industry developments and engage in continuous professional development to enhance technical knowledge and capabilities.
Requirements:
- A minimum of 5-7 years of experience in commercial lines account management or a related role in the insurance industry.
- Property and Casualty license required.
- Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
- Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
- Strong knowledge of various types of commercial insurance policies.
- Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
- Ability to manage multiple tasks, set priorities, and meet deadlines.
- Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.
About APR: We offer a competitive salary of $80,000 - $90,000 per year and a comprehensive benefits package.
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