Chief Operating Officer

5 days ago

Atlanta, Georgia, United States The Village Market Full time
Job Description

**About The Village Market**

The Village Market is a 501c3 organization based in Atlanta, GA. We are seeking a high-energy and strategic Chief Operating Officer to manage daily operations, staffing, and compliance-related matters in the non-profit environment.

**Key Responsibilities**

  • Oversee the heads of each department, including marketing, fundraising, program development, HR management, and accounting.
  • Lead fundraising efforts based on annual income goals and work with program development managers to set standards for serving the organization's targeted needs groups.
  • Attend and host a range of fundraising events, new program inaugurations, and public relations events, acting as the organization's public face.
  • Manage staff and day-to-day operations at The Village Market.
  • Provide metrics and KPIs on programs and workforce performance.
  • Fundraising and event planning.
  • Oversee the preparation and production of fundraising events.
  • Ensure that The Village Market is in compliance with all non-profit regulations or practices.
  • Create innovative and advanced public relations machinery that is effective and conducive to The Village Market's fundraising and programming efforts.
  • Collaborate with Department Heads and identify potential sources of investment and opportunities to scale.
  • Lead the charge in identifying key talent for critical roles at The Village Market and ensure that retention strategies are in place.
  • Network with industry partners to gain insight on any developments in the sector.
  • Identify potential risks and opportunities within the organization and its environment to protect business interests.
  • Communicate with superiors to make decisions for operational activities.
  • Set strategic operational goals and KPIs.
  • Plan, implement, and manage the overall long-term business success strategy.
  • Plan and monitor the day-to-day operations.
  • Supervise staff from different departments.
  • Provide constructive feedback.
  • Evaluate and monitor the efficiency of business procedures.
  • Oversee customer support processes.
  • Organize customer support to enhance customer satisfaction.
  • Review financial information.
  • Manage operational budgets to promote profitability.
  • Develop policies and procedures and encourage adherence.
  • Manage relationships with external partners and vendors.

**Requirements**

  • Effective communicator and strategist.
  • Ability to motivate and engage team members.
  • Experience in fundraising.
  • At least 5-7 years of management and operational experience with a non-profit.
  • Experience in leadership.
  • Excellent understanding of finance-related performance standards.
  • Excellent finance and business acumen for the non-profit industry.
  • Excellent written and verbal communication skills.
  • Demonstrated knowledge of corporate and regulatory best practices.
  • Organization and leadership skills.
  • Strategic thinking and analytical skills.
  • Understanding and ability to interpret, design, and develop policies and procedures.
  • At least a 4-year degree in a related field or at least 3 years of experience in a leadership role.
  • At least 3 years of experience in fundraising.
  • 5-7 years of experience as Director of Operations or a similar position.
  • Knowledge of the industry's legal rules and guidelines.
  • Knowledge of industry trends and best practices.
  • In-depth knowledge of diverse business functions and principles.
  • Working knowledge of data analysis and performance/operation metrics.
  • Familiarity with MS Office and various business software.
  • Critical thinking and problem-solving skills.
  • Team player.
  • Good time-management skills.
  • Great interpersonal and communication skills.

**Additional Information**

Salary Range: $75,000- 90,000 (based on experience)

Position: Full-time (Must be based in Atlanta, GA)

Schedule: Monday – Friday (occasional weekends and holidays)

Location: Atlanta, GA (occasional travel is required)

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