Shift Leader

2 weeks ago


Washington DC USA, United States West End - South Block Full time
Job Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Shift Leader. As a key member of our store operations team, you will play a vital role in ensuring the success of our South Block locations.

Your primary responsibility will be to assist the store management team with daily operations, focusing on maintaining the highest level of customer satisfaction and ensuring a positive experience for our guests.

Key Responsibilities
  • Assist with store opening and closing procedures
  • Lead and motivate a team of Blockstars to deliver exceptional customer service
  • Monitor and maintain store appearance and cleanliness
  • Process transactions and handle customer complaints in a professional manner
  • Participate in inventory management and stock replenishment
  • Collaborate with the management team to achieve sales goals and improve store performance
What We Offer
  • Competitive hourly wages + tips
  • Flexible schedules
  • Casual and comfortable working attire
  • Free shift meals
  • Employee discounts
  • Opportunities for career growth and development
  • A fun and inclusive work environment
Requirements
  • High school diploma or equivalent required
  • Previous leadership or customer service experience preferred
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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