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Member Service Representative
2 months ago
We are seeking a highly skilled and motivated Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our financial products and services, and helping them achieve their financial goals.
Key Responsibilities- Member Service: Provide exceptional service to our members, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Financial Education: Educate members on our financial products and services, helping them make informed decisions about their financial well-being.
- Account Management: Open and process new accounts, checking products, savings products, loans, credit cards, and other financial products with accuracy and efficiency.
- Relationship Building: Build strong relationships with our members, understanding their financial needs, and providing personalized solutions to meet those needs.
- Team Collaboration: Work collaboratively with our team to achieve our goals, share knowledge, and provide support to ensure exceptional member service.
- Experience: 1-3 years of experience in a similar role, preferably in the financial services industry.
- Skills: Excellent written and verbal communication skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Lake Michigan Credit Union is a not-for-profit financial cooperative, owned by our members, and dedicated to serving their financial needs. We are committed to providing exceptional service, innovative products, and a positive member experience. As an employee of LMCU, you will have the opportunity to grow and advance in your career, work with a talented team, and make a meaningful impact on our members' lives.
