Member Service Representative

1 month ago


Naples, Florida, United States Lake Michigan Credit Union Full time
About the Role

We are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.

Key Responsibilities
  • Provide members with personalized service and support to meet their financial needs
  • Develop and maintain relationships with members to understand their financial goals and objectives
  • Offer and sell credit union products and services to meet members' needs
  • Process new accounts, loans, and other financial transactions with accuracy and efficiency
  • Assist members with financial planning and budgeting to help them achieve their goals
  • Work collaboratively with other team members to achieve business objectives
Requirements
  • 1-3 years of experience in a similar role or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and other relevant software
About Us

Lake Michigan Credit Union is a not-for-profit financial cooperative owned by our members. We are committed to providing exceptional service and value to our members, and we are seeking a talented and dedicated individual to join our team.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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