Scheduling Coordinator Professional

6 days ago


Buffalo, New York, United States Towne Housing LLC Full time
Job Description

Towne Housing LLC is seeking a skilled Scheduling Coordinator to provide exceptional customer service to our residents. The successful candidate will be responsible for coordinating daily inquiries regarding maintenance repairs at our managed properties.

The role of the Scheduling Coordinator is essential to a positive customer experience and efficient company operation. As part of the coordinating team, you will work closely with your colleagues to ensure our technicians are responding to our customers' needs in an organized fashion.

The ideal candidate will possess strong administrative skills, excellent communication abilities, and a solid understanding of customer service principles. Previous Property Management experience is highly desirable.

The salary for this position is estimated to be around $45,000 - $60,000 per year, depending on location and qualifications. In addition to a competitive salary, we offer a range of benefits, including health insurance, dental and vision coverage, paid time off, and 401K profit sharing.

Key Responsibilities:

  • Answering calls from tenants and clients, properly notating them in our system
  • Corresponding with tenants to schedule a technician to complete repairs needed within their apartments
  • Following up with tenants to ensure they are receiving the best service from our technicians
  • Completing daily tasks log as assigned to ensure we are managing our workload and closing tasks in a timely manner
  • Communicating with the Property Management Team daily to assist their team in making repairs to properties and individual apartments
  • Working to schedule 3rd party vendors on site to make repairs to property


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