Facilities Management Specialist

2 weeks ago


Philadelphia, Pennsylvania, United States TTEC Full time
About the Role

We are seeking a highly skilled Facilities Manager to join our team at TTEC. As a Facilities Manager, you will be responsible for leading the overall facilities management function, developing and implementing facility programs, and managing the facilities budget.

Key Responsibilities
  • Develop and implement facility programs that reflect the priorities of continuous improvement, automation, and best practices.
  • Lead and manage a facilities team, acting as the liaison between vendors and the landlord.
  • Maintain various facility systems, including HVAC, CCTV, and elevators.
  • Establish and manage the facilities budget, including procurement and budgeting processes.
  • Manage customer expectations and ongoing customer relations.
  • Develop and maintain standards to manage relationships with facility-related vendors.
  • Implement and communicate policies that impact safety and security.
  • Manage facility programs covering disaster preparedness and recovery, coordinating with headquarters division to implement the company-wide Emergency Response Plan.
Requirements
  • 4 years of experience in facilities management, process, and execution.
  • Ability to respond to emergency situations 24/7 with reliable transportation and a valid driver's license.
  • Ability to use PC and database applications for tracking work orders.
  • Ability to use standard and non-standard power tools.
  • Proven ability to lead a small team of internal staff and external vendors.
About TTEC

TTEC is a global company that helps businesses build engaged, pleased, and profitable customer experiences. We are proud to be an equal opportunity employer and value diversity and inclusion in our workplace. We offer a supportive culture, opportunities for career growth, and a competitive compensation package.



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