Pharmacy Graduate Intern
1 month ago
Job Summary:
As a Pharmacy Graduate Intern at Walgreens, you will engage in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill the State Board of Pharmacy requirements. Your responsibilities will include providing pharmacy consulting services to customers, ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures.
Key Responsibilities:
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
• Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services.
• Participate in community events as requested by the Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.
Operations:
• Counsel patients and answer their questions regarding the usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to a medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
• Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
• Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
• Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
People & Performance Management:
• Assist the Pharmacy Manager with staff hiring and training.
• Reinforce the direction of the Pharmacy Manager in staff performance by coaching, providing constructive feedback, monitoring customer service, and fostering employee development.
• Promote teamwork and motivate team members by establishing expectations, monitoring, and recognizing progress, and fostering a shared vision.
Training & Personal Development:
• Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications.
• Maintain awareness of developments in retail and management and pursue best practices that would enhance performance.
• Obtain necessary certifications, education credits, and training, such as People Plus Learning modules, as required by the Company.
• Seek professional development by monitoring one's performance, soliciting constructive feedback, and leveraging the Pharmacy Manager and Store Manager as a mentor and coach.
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