Medical Service Coordinator

4 days ago


Fort Lauderdale, Florida, United States Puzzle HR Full time
About the Role

We're seeking a skilled Medical Service Coordinator to deliver exceptional service to patients. As a key member of our team, you'll handle inquiries with professionalism, assist with scheduling appointments, and provide clear guidance to those in need.

Key Responsibilities:

  • Respond to inbound and outbound calls with care and courtesy.
  • Assist patients with appointment scheduling, information verification, and inquiries.
  • Provide clear follow-up instructions and essential information.
  • Collaborate with team members and clients to ensure seamless service delivery.
  • Stay informed with ongoing training and updates specific to accounts and patient needs.

Requirements:

  • High School Diploma or equivalent.
  • Previous experience in a call center or medical office preferred. Outbound call experience is a plus.
  • Strong communication, active listening, and multitasking abilities.
  • Empathetic, adaptable, and a team player with a positive attitude.

Pay Rate: $17-18 per hour

Work Remotely: Yes, we offer remote work opportunities that allow you to make a tangible difference in patients' lives while enjoying a supportive, growth-focused environment.



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