Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Equipment Inspector. As a key member of our team, you will be responsible for providing exceptional customer service, inspecting and maintaining equipment, and assisting customers with U-Haul products and services.
Key Responsibilities- Inspect and maintain equipment to ensure it is in good working condition
- Assist customers with U-Haul products and services, including rentals and inventory management
- Use smartphone-based technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot, including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Participate in ongoing continuous U-Haul education through U-Haul University
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical DemandsThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul's Commitment to Health and WellnessU-Haul Holding Company, and its family of companies, continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in states where this practice is prohibited.
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