Vet Hospital Supervisor

4 weeks ago


Mesa, Arizona, United States AZPetVet Full time

Job Summary:
This role involves applying leadership and management skills to oversee daily hospital operations, employee relations, and client interactions. The supervisor will be responsible for training staff on procedures and taking on duties of the Hospital Manager when needed. Administrative tasks such as ordering supplies, staff evaluations, and hospital audits may also be part of this role.

Key Responsibilities:

  • Train staff on all aspects of Kennel, CRS, or Technician roles.
  • Ensure team adherence to proper protocols and procedures when handling pets and clients.
  • Understand hospital flow, client appointment scheduling, and employee/doctor scheduling to maximize hospital opportunities.
  • Maintain client service standards.
  • Organize and participate in team meetings.
  • Oversight of daily, weekly, or monthly hospital task lists.
  • General understanding of hospital financial goals.
  • Involved in employee scheduling, hospital billing, and financial processes, as well as addressing client concerns.

Required Skills:

  • Team Leadership
  • Excellent Communication and Interpersonal Skills
  • Empathy for Pets, Clients, and Staff
  • Competent Teaching
  • Problem-Solving

Physical Requirements:

  • Lift at least 40 pounds.
  • Stand for long periods, walk, sit, squat, push, pull, and use hands and fingers for technical and administrative work.
  • Extended periods of computer screen viewing and reading.


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