Insurance Support Specialist

7 days ago


Maquoketa, Iowa, United States Ohnward Bancshares, Inc. Full time
About Ohnward Bancshares, Inc.

Ohnward Bancshares, Inc. is a leading financial institution committed to delivering exceptional customer service and innovative solutions. Our team of dedicated professionals is passionate about helping individuals and businesses achieve their financial goals.

Job Summary

We are seeking an experienced Insurance Agent Assistant to join our team. The successful candidate will provide top-notch customer service, develop a deep understanding of our insurance products, and identify opportunities to cross-sell services. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to clients and prospects, ensuring a positive experience with our company
  • Develop a thorough understanding of our insurance products and services, including Property and Casualty insurance
  • Identify opportunities to cross-sell services, increasing revenue and customer satisfaction
  • Process insurance documentation accurately and efficiently, ensuring all documents are complete and up-to-date
  • Communicate effectively with our contracted insurance companies, resolving issues promptly and professionally
Requirements
  • Bachelor's degree or equivalent combination of education and experience
  • Excellent client relationship skills, friendly attitude, communication, and interpersonal skills
  • Detail-oriented, organized, and able to monitor work for quality
  • Basic working knowledge of insurance and willingness to learn
  • Able to prioritize and plan work activities to use time efficiently
Benefits
  • Competitive salary: $45,000 - $60,000 per year
  • Stakeholder Bonus
  • Health Insurance
  • Dental Insurance
  • Retirement Plan (401k) - 3% Safe Harbor Contribution + Discretionary Contribution
  • 10 Observed Holidays
  • PTO
  • Group Term Life provided
  • Short Term Disability - 100% provided by company
  • Long Term Disability
  • Maternity/Paternity Leave - 100% of pay
  • Community Involvement


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