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Part Time Night Auditor

2 months ago

Carlisle, Pennsylvania, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at MCR Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial transactions, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Financial Transactions: Balance the day's work, including miscellaneous revenue, telephone postings, valet laundry, server and desk agent's paperwork, etc.
  • Night Audit Checklist: Complete the Night Audit checklist for computer procedures daily.
  • Guest Service: Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  • Communication: Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  • Problem Solving: Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  • Technology: Be knowledgeable of the front desk computer system and use creative reasoning and brand standard service tools to overcome guest objections and concerns.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a hotel or related field preferred.
  • Skills: Basic math skills, ability to multi-task, and strong communication skills.
  • Certifications: Ability to obtain alcohol awareness certification as required by the State.
What We Offer
  • Competitive Pay: Weekly pay and opportunities for career advancement.
  • Benefits: Paid time off, retirement options, and health, dental, and vision insurance available after 30 days of employment.
  • Professional Development: Opportunities for training and professional growth within the company.