Part-time Banker

7 hours ago


Carlisle, Pennsylvania, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled and customer-focused Part-time Teller to join our Retail Branch organization. As a Part-time Teller, you will play a critical role in delivering exceptional customer service, processing high-volume customer banking transactions, and educating customers on new technology and banking products.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including transactions, account openings, and loan applications.
  • Educate customers on alternatives available for their financial interactions and identify banking opportunities during customer interactions.
  • Identify opportunities through meaningful conversations with customers and make appropriate referrals to branch staff or PNC ecosystem partners.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems and adhere to all policies and procedures.
Requirements:
  • Customer-focused with knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Ability to assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
Benefits:

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC provides paid time off, including parental leave, up to 11 paid holidays each year, 6 occasional absence days each year, and may also be eligible for vacation time after first year of service, if employee meets hours-worked requirements.