Member Support Professional
3 days ago
Job Overview
Sam's Club is seeking a Member Specialist to join our team. As a Member Specialist, you will be responsible for providing exceptional customer service and ensuring that our members have an excellent shopping experience.
Responsibilities:
- Maintain a clean and organized store environment, including the exit areas and self-checkout zones.
- Process member transactions efficiently and accurately, handling returns, refunds, and exchanges according to company policies.
- Assist members with purchasing decisions and provide guidance on Sam's Club products and services.
- Ensure compliance with company security and safety practices, observing and reporting potential criminal activity.
- Participate in training and development programs to enhance skills and knowledge.
Requirements:
- Customer Service: Provide exceptional service to members, responding to their needs and concerns in a timely and professional manner.
- Retail Experience: Possess working knowledge of retail operations, including front-end equipment and mobile applications.
Benefits:
- Competitive Hourly Rate: $17-$24 per hour.
- Bonus Awards: Performance-based bonuses available.
- Benefits Package: Comprehensive benefits package, including medical, vision, dental coverage, 401(k), and more.
Why Join Sam's Club?
We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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