Executive Support Specialist II

7 days ago


Rochester, Minnesota, United States City of Rochester, MN Full time

Job Title: Executive Support Specialist II

About the City of Rochester, MN

The City of Rochester, MN is committed to a community where all members feel a sense of belonging. We strive to recognize the diversity of our community members and provide equitable services to create an inclusive place to live, work, and play.

We believe that equity should be at the center of all our work. Our goal is to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative and have a positive impact on the work, progress, and culture of our community.

In our pursuit of excellence, we seek highly skilled professionals who can contribute to our mission. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Salary and Benefits

The starting salary for this position is $28.27 per hour, with the potential to advance to $35.51 per hour. Additionally, our comprehensive benefits package includes health, dental, and vision insurance, as well as paid time off and retirement savings opportunities.

Job Description

As an Executive Support Specialist II, you will perform moderately complex clerical support work within your assigned department. Your duties may include:

  • Providing exceptional customer service to internal and external customers;
  • Composing office correspondence and preparing reports;
  • Entering and manipulating data in computerized systems;
  • Maintaining records retention systems;
  • Handling challenging customer interactions;
  • Performing receptionist duties and serving as an important first point of contact for the department;
  • Managing agency cash receipts, processing accounts payable, and tracking funding to proper accounts.

You will also be responsible for promoting an overall positive customer service experience and working collaboratively with teammates to achieve departmental goals.

Requirements

To be successful in this role, you will need:

  • An Associate's degree from an accredited program in business, accounting, administrative support, or a closely related field;
  • Two (2) years of full-time employment experience performing administrative office and accounting duties;
  • Excellent communication and interpersonal skills;
  • A strong ability to multitask and prioritize tasks effectively;
  • A high level of accuracy and attention to detail.

If you possess these qualities and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About You

We are seeking a highly skilled professional who is motivated, enthusiastic, and passionate about delivering exceptional customer service. As a member of our team, you will have the opportunity to make a meaningful contribution to our community and enjoy a dynamic work environment that values collaboration, innovation, and excellence.



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