Desktop Support Professional

6 days ago


Boise, Idaho, United States Diverse Lynx Full time
Job Summary

We are seeking a highly skilled Desktop Support Professional to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support for our desktop systems and printers.

Key Responsibilities:
  • Providing tier 1 and tier 2 technical support for desktop systems and printers
  • Re-imaging systems and maintaining system configuration standards
  • Ticket management and resolution using Service Now
  • Maintaining knowledge of current technologies and trends in desktop management and infrastructure services
Requirements:
  • 4 years of experience in desktop support or a related field
  • 12+ months of experience with Service Now ticketing
  • Knowledge of 5G wireless networks and desktop management - infrastructure services (IS)
About Our Company

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.

What We Offer

A competitive salary range: $65,000 - $90,000 per year, depending on experience, plus benefits and opportunities for career growth.



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