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Healthcare Support Specialist
2 months ago
We are in search of a skilled Medical Assistant to join our dedicated team. The successful candidate will play a crucial role in educating, treating, and guiding patients throughout their appointments. Ideal applicants will possess exceptional communication skills and the ability to foster strong patient relationships.
Key Responsibilities:
- Assist healthcare providers in delivering patient care.
- Prepare patients for examinations or treatments, including gathering medical history, taking vital signs, and performing phlebotomy.
- Accurately document patient care in a timely manner.
- Organize and maintain examination and treatment areas.
- Ensure rooms are stocked, cleaned, and that instruments are sterilized.
- Manage phone communications, schedule appointments, and perform general administrative duties.
- Execute clinical tasks that enhance patient care, flow, and satisfaction.
- Communicate effectively with patients regarding physician directives, medication, treatment plans, and test outcomes.
- Maintain patient charts, testing records, and flow sheets.
- Coordinate surgical scheduling for physicians and obtain necessary prior authorizations.
- Exhibit composure and respond appropriately in high-pressure situations.
- Possess knowledge of OSHA, FDA, and HIPAA regulations.
- Consistently embody the organization's commitment to customer service.
Qualifications:
- Certification as a Medical Assistant is preferred, or a diploma with relevant experience may be considered.
- A minimum of 2 years of experience, particularly in the Fertility/GYN field, is preferred.
- CPR Certification is required.
- Proficient in keyboarding and experienced with electronic medical records and Microsoft Office.
- Familiarity with HIPAA regulations is essential.
- Excellent interpersonal and communication skills are necessary.
- Ability to work both independently and collaboratively with team members.
- Responsibilities may extend beyond those listed.
Work Schedule: Monday to Friday, 7:00 am - 4:00 pm, with weekend and holiday rotations as needed.
About Us: Assure Fertility Partners of San Antonio is committed to providing a patient-centered experience throughout the fertility journey. Our organization encompasses various stages of the fertility lifecycle, from egg donation and preservation to fertilization and financing, ensuring we support patients in their unique paths to family building.
Employee Benefits:
- Comprehensive health coverage options for employees, including medical, dental, and vision plans, along with basic life insurance, EAP, and long-term disability insurance.
- Support for adoption and fertility-related needs.
- Paid maternity and paternity leave for employees.
- 401k plan with a generous employer match.
- 11 paid holidays, including one floating holiday.
- Paid time off starting at 18 days per year.
- Recognition programs for family members.
- Reimbursement for continuing education and professional development.
- Referral programs for family members.
- Access to health benefit concierge services and more.
