Clinical Support Specialist
3 weeks ago
About the Role:
Serenity Healthcare, LLC is seeking a dedicated Clinical Support Specialist to join our team of clinical support staff. As a Clinical Support Specialist, you will play a crucial role in guiding our patients in taking back their lives. Your primary responsibility will be to act as a liaison between patients and their providers, delivering a stellar face-to-face patient experience at our clinics.
Key Responsibilities:
- Act as a liaison between patients and their providers.
- Deliver a stellar face-to-face patient experience at our clinics.
- Assist patients in understanding their treatment options.
- Consult with members to gather pertinent information regarding current symptoms, mental health status, and medication history.
Requirements:
- High School Diploma or GED.
- At least 2+ years of full-time work experience in a service-oriented role.
- Strong interpersonal and communication skills.
- Excellent problem-solving and critical thinking abilities.
About Serenity Healthcare, LLC:
We have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. Our approach to treating patients is to offer alternative options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting. We believe people should live their best lives, and mental health is a substantial segment of total well-being.
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