Technical Support Specialist

1 week ago


Cuyahoga Falls, Ohio, United States 3C Technology Solutions Full time
Job Title: Technical Support Engineer

About the Role:

We are seeking a highly skilled Technical Support Engineer to join our team at 3C Technology Solutions. As a Technical Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and ensuring that our clients receive prompt and professional service.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot and resolve hardware and software issues
  • Install and configure hardware and software
  • Document and maintain technical knowledge and procedures
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and training materials

Requirements:

  • 2+ years of experience in a technical support role
  • Advanced computer and operating system knowledge
  • Basic networking skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Self-motivated and able to prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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