Team Lead

7 days ago

Los Angeles, California, United States El Super Full time
Job Summary

We are seeking a highly motivated and experienced Team Lead to join our team at El Super. As a Team Lead, you will play a key role in ensuring the success of our store by providing exceptional leadership and guidance to our team members.

Key Responsibilities
  • Lead a team of employees to achieve sales and customer service goals
  • Conduct store walk-thrus to ensure a clean and organized store environment
  • Coach and develop employees to improve their skills and performance
  • Manage inventory and ordering to ensure adequate stock levels
  • Follow cash-handling policies and procedures to maintain accuracy and security
  • Assist with new hire orientation and employee training
  • Perform other duties as assigned by management
Requirements
  • 2 years of quick serve/fast casual restaurant or retail operations experience
  • Experience in a training role
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Minimum age: 18 or older
  • Previous leadership experience preferred
  • Guest-focused approach to business
  • Detail and action-oriented
  • Demonstrates integrity, trust, ethics, and values
  • Good verbal and written communication skills
  • Ability to follow all safety, health, and sanitation procedures
  • Bi-lingual in English and Spanish preferred
  • Must complete certification process successfully
Working Conditions

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.

A. STANDING: Continuously, throughout the shift while stocking and facing product.

B. WALKING: Continuously, throughout the day, while moving about the store and obtaining product from the warehouse.

C. SITTING: Rarely, may sit on the store floor to face and stock product.

D. CLIMBING: Intermittently, throughout the course of the day, utilization of a step stool or a two-step metal step stool with locking wheels may be necessary to access higher level product or shelving.

E. BENDING: Continuously, throughout the day while loading and unloading product, shelving products, facing products, and cleaning.

F. KNEELING: Frequently, while stocking, facing or cleaning items or shelving near or on the floor level.

G. LIFTING: Under 10 lbs. – Continuously, small items such as individual products.

11 to 25 lbs. - Continuously, larger products

26 to 40 lbs. - Frequently, boxes of various product are often in this weight range.

41 to 55 lbs - Less Frequently, boxes of product such as liquid detergent

Over 55 lbs. - Less Frequently, larger boxes that are broken down from pallets in the warehouse.

(Employees are encouraged to team lift)

H. CARRYING: Under 10 lbs. – Continuously, moving small items from carts to the shelving.

11 to 25 lbs. - Continuously, moving larger products from carts to shelving

26 to 40 lbs. - Frequently, moving product boxes to the floor from the warehouse.

41 to 55 lbs - Less Frequently, moving larger product boxes onto the floor using carts and bins.

Over 55 lbs. - Less Frequently, moving larger boxes from pallets in the warehouse.

(Employees are encouraged to team carry or use available roller carts)

I. BALANCING: Intermittently, while utilizing two different types of step stools.

J. PULLING: Less Frequently, pulling boxes of product will vary regarding pressure exerted. The pressure will increase based upon the surface and the friction of the pull. The pressure will increase if the surface is a pallet as opposed to the concrete floor. Pulling roller carts filled with product was measured at less than 4 lbs of pressure exerted as is similar with rolling bins of product or cardboard. (Employees are encouraged to push rather than pull)

K. PUSHING: Intermittently, pushing boxes of product. Pushing rolling bins. Pushing roller carts filled with product was measured at less than 3 lbs. of pressure. (Employees are encouraged to push rather than pull)

L. CROUCHING: Frequently, facing and stocking product. Cleaning shelving and warehouse area.

M. STOOPING: Frequently, facing and stocking product. Cleaning shelving and the warehouse area.

N. REACHING: Above shoulder height – Frequently, facing and stocking product. Cleaning responsibilities.

At shoulder height – Frequently, facing and stocking product. Cleaning responsibilities.

Below shoulder height – Frequently, facing and stocking product. Cleaning responsibilities.

O. CRAWLING: Not Required

P. TWISTING: Frequently, facing and stocking product. Cleaning responsibilities.

Q. EYE, HAND, FOOT COORDINATION: Occasionally to frequently, facing product. Using the pallet jack. Opening boxes with box cutters.

MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:

Roller Carts, rolling bins, two step metal step stools with locking wheels, box cutters, manual pallet jack, power pallet jack ( if certified), apron.

WORKING AROUND MOVING MACHINERY:

Forklift, power pallet jack.

MATERIALS AND PRODUCTS:

Items consistent with working within a grocery store.

ENVIRONMENTAL CONDITIONS:

100% indoors: inside of the market or the warehouse. Warehouse temperatures are indicated up to 95 degrees.

HAND COORDINATION: (when applicable)

Right hand, left hand, both hands, how often and how long.

Major hand - Dominant hand, continuously, throughout the day while performing all job duties.

Fine Manipulation - Less Frequently, while working with product.

Gross Manipulation- Frequently, holding product.

Simple Grasping - Continuously, holding various products or cleaning supplies.

Power Grip- Continuously, while moving larger items, rolling carts, or rolling bins.

NOTE: Additional responsibilities within the position's purpose may be assigned. El Super reserves the right to change this job description at any time based on business conditions and needs.

Hourly Pay Range: Minimum wage (depending on location).

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