Insurance Customer Advocate

5 days ago


Harrisburg, Pennsylvania, United States State Farm Insurance Full time

State Farm Insurance is seeking a skilled and motivated Customer Service Representative to handle customer inquiries, complaints, and policy changes. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

The salary for this position ranges from $45,000 to $60,000 per year, depending on experience. In addition to a competitive salary, the company offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Job Responsibilities:

  • Assist customers with policy applications, renewals, and cancellations while ensuring compliance with insurance regulations.
  • Handle billing and payment inquiries, resolving customer issues promptly.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.

Requirements:

  • A high school diploma or equivalent is required.
  • Prior experience in customer service or a related field is preferred.


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