Customer Support Associate

1 week ago


Harrisburg, Pennsylvania, United States The Computer Merchant, LTD. Full time

We are seeking a skilled Customer Support Associate to join The Computer Merchant, LTD. team in Harrisburg, PA.

Job Summary

The ideal candidate will have 2+ years of customer service experience and a high school diploma or equivalent. They should possess excellent communication and problem-solving skills, with the ability to work in a fast-paced call center environment.

Key Responsibilities:
  • Provide exceptional customer support via phone, addressing inquiries and resolving issues in a timely manner.
  • Maintain accurate records of customer interactions, updating databases and reports as necessary.
Benefits

As a valued member of our team, you can expect:

  • A competitive hourly wage range of $15 - $20 per hour.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth.
  • A dynamic work environment that encourages teamwork, innovation, and continuous learning.

We are an equal opportunity employer committed to diversity, equity, and inclusion. If you are passionate about delivering top-notch customer service and excel in a team-oriented setting, we encourage you to apply for this exciting opportunity.



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