Pediatric Clinical Manager

2 weeks ago

Houston, Texas, United States Family First Homecare Full time
About Family First Homecare

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes.

Job Summary

The Clinical Manager (CM) is responsible for managing the delivery of quality clinical services within an assigned group of patients. The CM will ensure training for all assigned caregivers. The training will be standardized, comprehensive and effective.

Key Responsibilities
  • Partners with the Director of Nursing (DON) and Director of Operations (DOO) in identifying, interviewing, and onboarding caregivers
  • Provides supervision, leadership, training, guidance, and mentoring for all assigned caregivers
  • Collaborates with the Family First leadership teams and the compliance committee in identifying, developing, and the delivery of consistent clinical information
  • Evaluates assigned patient's appropriateness for homecare
  • Ensures the completion of a comprehensive assessment upon admission, recertification, post hospitalizations and PRN for all assigned patients
  • Ensures a current physician order, plan of care/ care plan is place for all assigned patients
  • Manages the patient care by supervision and care coordination for all assigned patients and including the disciplinary team
  • Ensures that the competency program is followed and provides educational support for the caregivers as needed for skills development
  • Promotes employee engagement and retention
  • Participates in the review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standards
  • Participates in the quality assurance performance improvement (QAPI) program
  • Assists in the coordination and oversight of all plans of correction and quality initiatives as directed by the DON
  • Partners with the DON and DOO to lead cohesive teams toward common goals
  • Assists management with the development and implementation of new products and services
  • Maintains professional, supportive, and responsive interpersonal communication skills
  • Performs other duties as assigned
Requirements

Registered Nurse with at least 2 years of clinical experience of which 1 year is preferred to be in a supervisory role

Valid driver license with proof of insurance

Working knowledge of home care regulatory and federal requirements

Proven customer service skills, sound independent judgment, initiative and solid organization and time management skills required

Strong computer skills to include Microsoft Office Suite

Preferred Qualifications

Excellent organization, problem-solving, decision-making, presentation, and communication skills

Possess outstanding leadership, teaching, and training skills

Forward thinker with the ability to be creative and "think outside the box"

Working Conditions

Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.

Must be able to lift up to fifteen (15) pounds

Frequent use of office machines to include telephone, computer, and printer

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